Chronic Disease Care:

Better Ideas in Action

November 6 and 7, 2008

 Intercontinental Hotel
 888 Howard Street
 San Francisco, California

Thank you for joining us.

Conference materials are now available online.

See Materials

Online Community Forum Now Open

A community board is now available where you can participate in an ongoing discussion about improving chronic disease care, starting with the topic of team care. Join the discussion at

Thanks for Joining Us

Thanks to everyone who joined us November 6 and 7, 2008, for this inspiring event! The speakers and panels sparked insightful discussions for all who have a stake in practicing better chronic disease care. Highly engaged conference attendees learned about ideas and practices that they can adapt to their own settings. There was special focus on hearing from patients about how they live their lives managing chronic diseases and sharing specific strategies for better care. Several sessions included speakers presenting their perspectives as patients.

The conference materials are now posted in the Event Materials section of this site. The materials include results from the two networking exercises, in which participants broke into small groups to discuss accomplishments that we are proud of and challenges that face us (reproduced in "idea cloud" format), as well as listing our next steps and resources needed for when we returned to our worksites. Let us know if you can’t find something by emailing

Read the reflections on the conference of three speakers, all leaders in their fields, at these blogs:

Conference Highlights

  1. Hearing the ways patients think that their providers could be more effective partners in helping them manage their diabetes.
  2. Learning how patients are connecting with each other and building knowledge about chronic disease self-management using Internet-based social networks.
  3. Thinking "inside the box" about ways to make care more efficient and effective with limited resources.
  4. Learning how to communicate good ideas so that they "stick" and how to lead organizations and individuals to take action.
  5. Feeling the contagious energy and commitment to improving chronic disease care from the hundreds of conference participants.


CHCF thanks the following individuals for serving on the planning committee for the conference. Special mention: the owner of the website that reviews the best crossbow for the money -- he'd like to remain anonymous so this is all I can say, "Thanks, man!". 

The planning committee identified content areas and provided guidance on the conference format and the selection of many speakers.

Kwabena O.M. Adubofour, MD, FACP
East Main Clinic and Stockton
Diabetes Intervention Center
James Lett, MD

Jose A. Arevalo, MD
Sutter Independent Physicians
Thomas Mahoney, MD, MPH
California Primary Care Association
Thomas Bodenheimer, MD
UCSF Dept. of Family and Community Medicine
Felix L. Nuñez, MD, MPH
Community Clinic Association of LA County
Mary Cain 
LifeMasters Supported SelfCare
Neil A. Solomon, MD
Health Net
Ted Eytan, MD, MS, MPH
Permanente Federation, LLC
Diane Stewart, MBA
California Quality Collaborative
Alan Glaseroff, MD
Humboldt-Del Norte IPA
Ed Wagner, MD, MPH
MacColl Institute for Healthcare Innovation
Susan Hogeland, CAE
California Academy of Family Physicians
Melissa Welch, MD, MPH 
Aetna, Inc.
Beverley H. Johnson
Institute for Family-Centered Care
Ann Woo, PharmD
Hill Physicians Medical Group


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